MerchantTribe

The free, open-source shopping cart
that makes merchants smarter

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Free Report: Holiday Sales Trends & Secrets

Holiday Sales Trends Retail ReportDownload our free Holiday Sales Trends report where we dive into actual results from our MerchantTribe stores. Find out how customers behave during the holiday season and how you can capitalize on those trends.

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5 Steps to Choosing Shopping Cart Software

5 Step Guide to Choosing the Right Shopping Cart Software for Your Online BusinessDownload our 5 step guide to choosing the right shopping cart software for your online store. Make sure that the system you choose will grow your online sales and business. Learn 5 critical things you need to ask!

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What is MerchantTribe? Atomic Mods and MerchantTribe
 

Features List

Categories

  • NEW! Drill-Down Categories
    Refine your search through thousands of products with dynamic choices like Size, Color, Brand, etc. No programming required. And best of all, the software is smart enough to never lead your customers to a dead-end page without products. There's always something available to buy.
  • Unlimited Categories
    Categorize your products any way you like whether you have 10 products, 10 thousand or 100 thousand.
  • Unlimited Sub-Categories
    Create departments and segment your products so customers can easily find what they're looking for.
  • Sort Order for Products in Categories
    Arrange your products in categories in any order at any time to help shoppers find what they're looking for.
  • Automatic Paging
    When your categories get large we automatically break them up into pages for easy viewing and searching.
  • Custom Banners
    Bring your categories and departments to life with custom banner graphics that set the mood! Easily upload banner images in our intuitive admin interface.
  • Custom Icons
    Display categories and departments in your products grids with custom icons.
  • Html Content Before and After Templates
    Customize your category pages with your own HTML. Insert flash, product manuals, custom links and more--all from our admin interface!
  • Html Descriptions
    Insert your own HTML in your description of categories. Include bolded words, hyperlinks and images for a totally custom experience.
  • Per-Category Meta Tags
    Help shoppers find your store with awesome search engine friendly meta tags customized for EACH category. Other carts limit you to the same tag for every page in your store, making it difficult for the search engines to find your categories.
  • Show Count of Items Inside Category
    Show customers how many items are in each category of your store.
  • Automatic Breadcrumb Trail
    Keep your shoppers from getting lost. Show them a clickable history of how they arrived at each category.

Products

  • NEW! Product Page Tabs
    Add smart tabs to your products pages to display additional information, tech specs and more. No programming required and done in a search engine friendly format.
  • Customize Product Types and Properties without Programming
    Create a rich product catalog by adding information like "author," "published date," "movie rating," "track list," and more. In most other carts this requires expensive custom programming!
  • Radio Button Choices
    Let customers choose options for your products with radio buttons.
  • Dropdown List Choices
    Let customers choose options for your products with dropdown lists.
  • Text Input Fields
    Let customers customize your products with information for monograms, business cards, personalized gifts, and more.
  • HTML Descriptions
    Insert your own HTML in your description of products. Include bolded words, hyperlinks and images for a totally custom experience.
  • Per-Product Meta Tags
    Help shoppers find your store with awesome search engine friendly meta tags customized for EACH product. Other carts limit you to the same tag for every page in your store making it difficult for the search engines to find your products.
  • Product Ratings
    Let customers or store owners rate your products with 1 to 5 stars.
  • Product Reviews
    Let customers or store owners add reviews for your products. Optionally, hide reviews until a moderator approves them.
  • HTML Descriptions
    Provide one description of your product for the category page and a more detailed description for the product page.
  • Unlimited Images
    Product images sell products. Unlike many other carts, add as many as you like. No limits!
  • Image Swap When Choices Change (i.e. size/color)
    Automatically show the large red shirt picture when a customer selects the large red option. No clicking required with our AJAX enabled product page.
  • Electronic/ Intellectual Goods
    Sell electronic goods or other information products and we'll make sure the downloads are available and no shipping is charged.
  • Drop Ship from Unlimited Vendors
    Assign each product to a warehouse and our intelligent shipping system will automatically figure out the correct shipping cost, even if a customer orders products from different warehouses.
  • Size/Weight Fields
    Enter product size and weight for accurate shipping cost.
  • Manufacturer Field
    Assign each product to a manufacturer for drop shipping and easy categorization.
  • Vendor Field
    Assign each product to a vendor for drop shipping and easy categorization.
  • Minimum Quantity
    Require customers to order at least a minimum amount of any product. Great for customized orders like business cards and calendars.
  • Activate/Deactivate
    Turn products off temporarily while you update them or before they're ready to go on sale.
  • MSRP (list price)
    Display suggested retail price for your products if your price is lower. We'll automatically calculate the savings and display them to your customers.
  • Site Price
    Set your store price lower than MSRP.
  • Site Cost
    Set your internal cost to keep track of profitability. Coupons can be set to never go below your cost.
  • Tax Exempt Option
    Easily mark items as tax exempt.
  • Tax Classes
    Easily group products for tax rules. For instance, set food products to one set of tax rules and apparel to another.
  • Related Items
    Easily promote accesory products and add-ons.
  • Auto Suggest Related Items
    Automatically display "customers who bought this also bought."
  • Inventory Tracking By Variants
    Unlike most other e-commerce software, keep track of inventory for products with size, color, and other variations. When you run out of small, red t-shirts, the software can automatically remove it from the store.
  • Custom Descriptions, Images, SKUs for Variants
    Unlike most other e-commerce software, set different prices, pictures, descriptions and more for each size, color, or variation of a product.
  • Unlimited File Downloads Per-Product
    Offer downloadable software, product manuals, documents and more with each product.

Marketing

  • Product Rotators
    Show a different product each time a customer visits your homepage.
  • Category Rotators
    Show a different category each time a customer visits your home page.
  • NEW! jQuery Image Rotators (no programming required)
    Show a slide show of products on your home page without programming!
  • HTML Content Rotators
    Show different content on your home page each time a customer visits. For example, show a different press release or advertisement.
  • Unlimited Pricing Groups
    Provide some customers, like wholesalers, with storewide discounted pricing. No limits!
  • Auto-Suggested Related Items
    Automatically display "customers who bought this also bought."
  • NEW! Rules Base Promotion Engine
    The new rules based promotion engine in MerchantTribe lets you create complex sales and offer but combining qualifications and actions.
  • Order Discounts
    Offer customers a percentage or amount off an order with a coupon code or other rules.
  • Product Discounts
    Offer customers a percentage or amount off a prouct with a coupon code or other rules.
  • Discount by % or $
    Flexible discounts save you time when pricing changes.
  • Coupon/Promotional Codes
    Optionally require coupon codes to qualify for discounts.
  • Storewide Sales
    Mark down every product in your store with a single click!
  • Sales by Product
    Offer sales on specific products.
  • Sales by Category
    Offer sales on all products in a specific category.
  • Sales by Product Type
    Offer sales on all products of a specific type.
  • Volume Discounts
    Offer lower prices when a customer orders 10, 20, 30 or more.
  • Unlimited Mailing Lists
    Create multiple mailing lists to target groups of customers. Offer lists for weekly sales, product updates, general information and more.
  • Unlimited Email Templates
    Create and save HTML e-mail templates for more effective e-mail marketing. Easily create e-mail templates from the admin!
  • Mailing List Bulk Import/Export
    Import or export your customer list to programs like Constant Contact. We make it easy to port your lists over to other software.
  • Automatic URL Rewriting
    Give your products search engine friendly URLs that are easy for customers to remember. URLs like www.mystore.com/products/large-red-tshirt.aspx make it easy for search engines to send traffic your way! Unlike other ecommerce software, MerchantTribe builds these for you automatically!
  • Custom URL Rewriting
    For the ultimate control, we make it easy to set your own URLs for every product and category in your store. You can even create custom URLs for other store pages like privacy policies and FAQs. Most other carts don't offer this option at all!
  • Recently Viewed Products
    Automatically keep track of the products a customer recently viewed and offer the customer a quick link back to those products.

Development

  • Full Source Code Included
    Customize the software to fit your needs. The best value for asp.net ecommerce with source code!
  • NEW! Built for ASP.NET 4.0 (Some Web Forms, Some MVC)
    Our software uses .net 4.0 features like master pages, generics and routing, unlike our competitors who just recompile their software and call it 4.0.
  • Visual Studio .Net Project Files
    Quickly load our source code into Visual Studio and get started customizing right away.
  • N-Tier Architecture
    Clean separation of data layer, business logic and presentation layer make our software easy to modify and update.
  • SQL 2005 or 2008
    Optimized for the latest version of SQL server for more efficient database calls and paging.
  • NEW! Entity Framework Datalayer
    EF 4 datalayer provides a modern ORM solution for data access and easy code updates.
  • NEW C# Source Code
    Source code is provided 100% in C# 4.0
  • Developer Friendly Architecture
    Our exclusive modular architecture makes it easy for developers to add functionality without changing our source code. Add features but still use our service packs.
  • NEW! WCF Web Service API
    The new Windows Communication Framework API makes it easy to import and export information. Available for hosted and licensed software versions.
  • Date Last Updated Fields for Synchronization
    Time stamps make it easy for import and export tools to easily find the latest changes to your store.

Search

  • NEW! Advanced Text Search Engine
    The new advanced text search engine really flies! It's fast and smart. It includes linguistic stemming and complex parsing to match keywords to the best possible results.
  • Quick Keyword Search
    Keep a search box on every page of your store so customers can quickly find items by keyword.
  • Advanced Search
    Allow customers to find products by keyword, price range, category, manufacturer, vendor and custom properties.
  • Search by Price Range
    Allow customers to quickly find products between two prices.
  • Search by Manufacturer
    Allow customers to filter products by manufacturer name.
  • Search by Vendor
    Allow customers to filter products by vendor name.
  • Search by Category
    Allow customers to find products in a specific category.
  • Search by Product Type
    Allow customers to find products of a specific type.
  • Search by Merchant Definable Properties
    Allow customers to search by your custom fields like author, published date, movie rating and more!
  • Product Keyword Field for Misspellings or Similar Words
    Add keywords for searches that don't display on the store. Great for common misspellings!
  • Automatic Sitemap Page
    A site map is automatically created, making it easy for search engines to index all of your pages.

Customers

  • Remember Billing and Shipping Addresses
    Shoppers' billing and shipping addresses are saved, saving them time the next time they order!
  • Unlimited Address Book
    Automatically remember all addresses that customers have used in the past for quick reorders.
  • Order History
    Customers can view the details of all past orders.
  • File Download Links
    Make it easy for customers to find their downloads again.
  • Email List Subscribe/Unsubscribe
    Allow customers to add and remove themselves from e-mail lists, saving store owners support time.
  • Forgot Password Reset
    Let customers reset their own passwords 24 hours a day without contacting a store owner.
  • Change Email
    Let customers update their own e-mail addresses.
  • Change Password
    Let customers change their passwords at any time.
  • View Customers Keyword Search History
    View a report to find out what keywords customers are searching for on your store. Great for optimizing your content and targeted advertising campaigns.
  • Unlimited Pricing Groups
    Provide some customers, like wholesalers, with storewide discounted pricing. No limits!
  • Mailing List Selections
    Let customers browse all available e-mail lists and subscribe or unsubscribe.
  • Password Encryption
    Choose from several industry standard encryption methods to protect customer passwords.
  • Tax Exempt Option
    Easily mark some customers as tax exempt.

Loyalty

  • NEW! Rewards/Loyalty Points
    Issue points based on customer purchases and then allow customers to redeem for store credit. You decide how many points are issued and their value to purchases.
  • Email a Friend
    Share great product bargains with other customers via e-mail.
  • Unlimited Mailing Lists
    Create multiple mailing lists to target groups of customers. Offer lists for weekly sales, product updates, general information and more.
  • Remember Shopping Carts
    Automatically remember what customers have in their shopping carts, even if they close their web browsers and aren't logged in.
  • Remember Users/Logins
    Save customers' time by remembering their user names when they return to shop again.
  • Remember Last Billing/Shipping Address
    Save customers' time by remembering where they last had their orders shipped and billed to.

Affiliates

  • Remember Affiliates for Future Sales
    Cookies are used to remember which affiliate referred a customer so affiliate credit can be given even if the customer doesn't purchase on the first visit.
  • Affiliate Conflict Resolution
    When a customer is referred from two different affiliates, you can decide if the first affiliate or last affiliate gets credit.
  • Commissions by Amount
    Automatically calculate commissions at a flat rate per sale.
  • Commissions by Percent
    Automatically calculate commissions as a percentage of each sale.

Content Management

  • NEW! Web Site Pages
    You can now create content pages for your site in seconds. Drag and drop columns, containers and block together right on the page!
  • Unlimited Customizable Content Sections
    Easily add and remove sections of HTML and forms from our admin interface.
  • 15+ Built-in Content Blocks
    Choose from a variety of built in content blocks to customize your site's appearance.
  • Unlimited Content Block Plug-Ins
    Create your own content blocks and easily add them to our software without custom programming.
  • Category Rotators
    Display a new category link every time a customer visits a page.
  • Category Menus
    Show a list of navigation links that are automatically generated from our admin interface.
  • Flash Image Rotators (no programming required)
    Show a slide show of products with fade in/fade out transitions anywhere on your site.
  • Image Rotators
    Show a new image each time a customer visits a page.
  • Recently Viewed Products
    Automatically keep track of which products a customer views and provide quicklinks back to the products.
  • RSS Feed Viewer
    Display RSS news feeds anywhere in your store to keep content fresh.
  • Search Box
    Allow customers to quickly search by keyword from any page in your store.
  • Side Menu
    Create your own navigation menus using our intuitive forms. No HTML programming required.
  • Sticky Notes
    Display friendly reminder notes on the store or admin side.
  • Top 10 Products
    Automatically show a list of the top 10 selling products on your store.
  • Top Weekly Sellers
    Automatically show a list of the top selling products this week.
  • Store Contact Address
    Add your store location for contact forms and shipping calculations.
  • Store Contact Form with Customizable Fields
    Let customers contact you via a web form. Add your own questions and comment fields.
  • Store Meta Tags
    Create a set of default meta tags to be used when individual product and category meta tags are not set.
  • Help/FAQ
    Add frequently asked questions to your store from the admin without programming.
  • Privacy Policy
    Let your customers know what will happen to their information.
  • Shipping Policy
    Let customers know when their items will ship.
  • Return Policy
    Let customers know how and if you accept returns.
  • Terms and Conditions
    Optionally, require customers to agree to your site's terms and conditions before purchase.
  • Custom Store Polices
    Create your own policies to display in the customer service area.
  • Custom Pages
    Add custom HTML pages to your store with one click. No programming required.
  • Open/Close Store for Updates
    Temporarily close your store while you update pricing and products before a big event.
  • Unlimited Email Templates
    Create and save HTML e-mail templates for more effective e-mail marketing. Easily create e-mail templates from the admin!
  • Unlimited Print Templates
    Create and save print templates to customize packing slips and more.
  • Custom URL Rewriting
    For the ultimate control, we make it easy to set your own URLs for every product and category in your store. You can even create custom URLs for other store pages like privacy policies and FAQs. Most other carts don't offer this option at all!
  • Administrator Dashboard
    Easily see how your store is doing at a glance with links to commonly used features and alerts needing your attention.

Order Management

  • New Order Emails
    Automatically send an e-mail receipt to customers after they place orders.
  • Filter By Payment Status
    Quickly find orders that are paid, unpaid, etc…
  • Filter By Shipping Status
    Quickly find orders that are shipped, unshipped, etc…
  • Filter By Order Status
    Quickly find orders that are completed, on hold, etc…
  • Filter By Date Range
    Quickly find orders from a specific date or date range.
  • Filter By Keyword (user, phone, credit card, etc.)
    Quickly find orders by customer name, e-mail, phone number, etc.
  • Batch Process Credit Cards
    Receive payment from multiple orders with a single click.
  • Flag Orders as On Hold
    Mark suspicious orders for review.
  • Delete Orders
    Permanently remove old or test orders.
  • Receive Payments
    Quickly receive payment via credit card, paypal, cash, cod, telephone and more.
  • Issue Credits
    Refund credit card payments without leaving the admin interface.
  • Email Customers
    Quickly e-mail customers with status updates on their orders.
  • Report Customer IP Addresses
    Keep track of IP addresses to help identify fraudulent transactions.
  • Public Notes
    Add order notes visible to both customer and admin on the order details screen.
  • Private Notes
    Add order notes visible to only the admin on the order details screen.
  • Customer Instructions
    Let customers add additional instructions and comments during checkout.
  • Ship Packages with One Click
    Our shipping algorithm suggests which items should go in which boxes. You can optionally ship our suggested boxes with a single click or create your own.
  • Record Tracking Information
    Automatically record UPS tracking numbers and manually add tracking information for FedEx, US Postal Service and more!
  • Ajax Enabled One Page Checkout
    Simplify the checkout process with automatically updating shipping and payment information all on a single screen.
  • NEW! Auto-Registration during checkout
    If your customer doesn't have an account, we'll create one seamlessly during the checkout process and email them the details.

Taxes

  • Unlimited Taxes
    Create an unlimited number of tax zones.
  • Unlimited Tax Classes
    Create tax zones that apply to specific groups of products.
  • Tax by Country
    Charge tax by country.
  • Tax by State/Region
    Charge tax by state or region.
  • Tax by County
    Charge tax by county or municipality.
  • Tax by Zip/Postal Code
    Charge tax by zip code.
  • Tax Exempt Products
    Create tax exempt products with a single click.
  • Tax Exempt Customers
    Create tax exempt customers with a single click.

Payment

  • Credit Cards
    Receive credit card payments from popular credit card gateways.
  • Pay Pal Express Checkout
    Allow customers to checkout through the PayPal website.
  • Pay Pal Payments Pro
    Process credit cards through PayPal.
  • Pay Pal Instant Payment Notification (IPN)
    Automatically update order status when PayPal payments clear.
  • Telephone
    Allow customers to place orders and phone in payment information.
  • Cash
    Update orders to note the receipt of cash as payment.
  • Purchase Order
    Capture purchase order numbers to invoice clients for payment.
  • Check By Mail
    Update orders to note the receipt of checks by mail as payment.
  • COD
    Allow customers to order with cash on delivery as payment.
  • Authorize.net
    Process credit cards through Authorize.net.
  • Credit Card Simulator for Testing
    Built in test processor allows you to try out charges, failures, refunds and more before your store opens.
  • CVV Codes
    Capture security codes for lower processing fees.
  • PA-DSS Compliant
    MerchantTribe currently meets all PA-DSS guidelines.

Shipping

  • UPS Real Time Rates
    Calculate UPS rates automatically based on size, weight and shipping address.
  • US Postal Service Real Time Rates
    Calculate US Postal Service rates automatically based on size, weight and shipping address.
  • Per-Item Charges
    Charge shipping at a flat rate for each item order.
  • Per-Order Amount Charges
    Charge shipping based on the total amount of each order.
  • By Item Count Charges
    Charge shipping at a tiered rate based on the total number of items ordered.
  • Handling Fees
    Add handling fees of percentages or flat rate per order or per shipment.
  • Individual Product Shipping Fees
    Add additional shipping charges to specific products.
  • Adjust Real Time Rates
    Adjust calculated shipping rates plus or minus percentage or dollar amounts.
  • Manually Add Tracking Information
    Add tracking numbers for FedEx, US Postal Service, and more with automatic links to check status.
  • Mix and Match Providers and Rates
    Display rates from multiple shipping providers at the same time to offer customers the best prices.
  • Set Options by Country/Regions
    Limit shipping providers and rates to specific countries and regions.
  • Shipping Estimator on Cart Page
    Let customers quickly estimate shipping charges without going through the checkout process.

Security

  • Fraud Screen by IP
    Flag suspicious orders by known IP addresses.
  • Fraud Screen by Email
    Flag suspicious orders by e-mail.
  • Fraud Screen Phone
    Flag suspicious orders by phone number.
  • Fraud Screen By Domain
    Flag suspicious orders by website domain name.
  • Fraud Screen By Credit Card
    Flag suspicious orders by credit card number.
  • Lock Out Users After x Failed Attempts
    Lock user accounts when someone has entered too many incorrect passwords.
  • Lock Out Users for x Minutes After Failed Logins
    Lock user accounts for a set number of minutes when someone has entered too many incorrect passwords.
  • Encrypted Passwords
    Choose from several industry standard encryption algorithms to protect passwords.
  • Triple DES Encryption for Credit Cards
    Industry standard high security encryption is used to protect credit card information.
  • Full Credit Card Numbers Never Displayed
    Only the last four digits of credit card numbers are displayed to prevent card number theft.
  • CVV Codes Never Stored
    As required for PCI Compliance, security codes are never stores or displayed.
  • Option to Scrub Credit Card Number after Payment
    Optionally clear out credit card numbers from processed orders to reduce the possibility of card number theft.
  • SSL Support
    Full support for SSL certificates to protect private information.
  • Shared SSL Support
    Optionally use your web host's SSL certificate to protect private information.

Design

  • NEW! 12 Themes Included - Unlimited Plug-ins
    Choose from one of our 12 included themes or create your own right in the admin control panel.
  • Master Pages
    Use ASP.NET 4.0 master pages to quickly add headers, footers, and other common information to your pages.
  • CSS based designs
    Choose from standards based CSS designs or create your own HTML designs.
  • Small Page Size (most less than 30K)
    Optimized page size means a faster shopping experience.

Reports

  • Monthly Sales
    Show order totals and order details on a month by month basis.
  • Daily Transaction Report
    Show daily transaction totals and order details on a daily basis.
  • Sales by Affiliate
    Find out which orders came from which affiliates and what commissions are due.
  • Keyword Searches
    Find out which keywords are used to search your store. Great for refining your content and meta tags!

Integration

  • NEW! REST Based Web Service API
    The new REST Based API makes it easy to import and export information. Available for hosted and licensed software versions.
  • Free Import/Export/Update Tools
    Free update tools are available, including full source code, allowing you to import and export data.